Service

Service:  Thermo King, Cab Air-conditioning, Truck & Trailer and Hiniker

When you need service and support, you’re looking for convenience and expertise. The Thermo King dealer network has over 200 factory-authorized and certified service centers across North America. And our 24/7 UpTime mobile service travels to wherever you are—in the desert, in the mountains, or in the middle of the night.

Expertise you can count on
You can call any of our dealers and be assured they have expert knowledge of our products. Each dealer receives training through our Thermo King training center, which educates 3,500 people in North America each year. Seven full-time, master-trained service instructors give our dealers and customers regular instruction on product installation, diagnostics and maintenance.

Best-in-class dealer network
Thermo King dealers are independently held businesses and often family-owned —sometimes going back four generations. They can help you choose the equipment and service that best meets your business needs. Our dealer network includes:

• Over 1600 technicians
• Over 900 bays and 450 mobile trucks
• Over 400 parts and equipment sales representatives

To contact the Thermo King Emergency Service Cold Line, please call (888) 887-2202.

SVC - TK's Guaranteed Maintenance Program

Thermo King SVC's Guaranteed Maintenance Program (GMP) provides the ultimate in preventative and predictive refrigeration unit maintenance. GMP offers solutions for your requirements by customizing maintenance programs to meet your specific needs, immediate and long term.

• Preventative maintenance
• Centralized billing
• All Scheduled and Unscheduled Repairs
• Highest Quality Unit Maintenance at a Guaranteed Price